<div dir="ltr"><div>PAOs & Chaplains,<br><br></div>The topic of what to do if someone shows signs of emotional distress or suicide when engaging on your agency on social media recently came up in some federal agency discussions. I did not know this, but both Facebook and Twitter have a reporting feature for you, as the admin, to get that person help. More info below.<br>
<div><div><br><br><blockquote style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex" class="gmail_quote"><i>The following information is from the “Building a Social Media presence for Suicide Prevention” presentation at the American Association of Suicidology 2014 Conference by Linda Langford, Ashley Womble, and Anna Pope. Point of contact for this presentation is Ashley Womble – <a href="mailto:awomble@mhaofnyc.org">awomble@mhaofnyc.org</a></i><br>
<br><b>Sample Messages for users in crisis:</b><br><br>“If you feel that life is not worth living, please call the National Suicide Prevention Lifeline at 1-800-273-TALK (8255). The call is free and confidential, and crisis workers are there 24/7 to assist you”<br>
<br>“Thank you for reaching out and caring about your suicidal friend. Feel free to call the National Suicide Prevention Lifeline at 1-800-273-TALK (8255) yourself so that you can find out what resources are available in your area. Most importantly, please encourage your friend to call us at 1-800-273-TALK (8255).“<br>
<br><b>Lifeline is Here to help:</b><br><br><ul><li>The LifeLine works with the safety teams of all major platforms to ensure there are procedures in place to assist any individual expressing suicidal ideation and/or intent</li>
<li>The “gold standard” is to allow users to <span style="background-color:rgb(255,255,0)"><b>report suicidal content to the safety team of a social networking site. </b></span>Then, the safety team will send an email encouraging them to call 1-800-273-TALK (8255) or click on a link that will begin a chat session with a LifeLine crisis worker</li>
<li>Facebook offers chat support to users in crisis</li></ul><b><span style="background-color:rgb(255,255,0)"><u>Facebook</u></span> and LifeLine Partnership</b><br><ul><li>People can report suicidal content to Facebook using the Report links found throughout the site</li>
<li>Once Facebook’s User Operations Team receives a report these are verified (24/7) and then the user is provided with link to IM chat room.</li></ul><b>Some Additional Resources:</b><br><br><b><span style="background-color:rgb(255,255,0)"><u>Twitter</u></span> support page</b><br>
<a href="https://support.twitter.com/articles/20170313-dealing-with-self-harm-and-suicide#">https://support.twitter.com/articles/20170313-dealing-with-self-harm-and-suicide#</a><br><br>Know the Signs - How to Use Social Media for Suicide Prevention: User Guide<br>
<a href="http://eiconline.org/teamup/wp-content/files/13-CALM-0106-Socialmedia_Guide_FNL.pdf">http://eiconline.org/teamup/wp-content/files/13-CALM-0106-Socialmedia_Guide_FNL.pdf</a><br clear="all"></blockquote><div><div dir="ltr">
<br><br>v/r<br>--<br><b>PAUL S. CIANCIOLO, Lt Col, CAP<br>Public Affairs Officer<br>National Capital Wing</b><b></b><br><br><div>Cell: 301-751-2011<a href="http://www.NatCapWing.org" target="_blank"></a><b><br></b></div>
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Work: 202-385-9599 (@FAA)<b><br></b></div><div><b><i></i></b>
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