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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>I apologize for this email going to the server list..<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>But<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Can we please not use the distribution list for one-on-one discussions?<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Thank you<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Major Douglas Barth, CAP<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Group 2<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Maryland Wing<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> cap-pao-bounces@lists.sempervigilans.org [mailto:cap-pao-bounces@lists.sempervigilans.org] <b>On Behalf Of </b>Arthur Woodgate<br><b>Sent:</b> Saturday, June 28, 2014 12:10 PM<br><b>To:</b> 'CAP Public Affairs Officers'<br><b>Subject:</b> Re: [PAO] Social Media Across Agencies<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Sorry, Paul. I cannot attend.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Have a great time,<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Arthur ~<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p> </o:p></span></p><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> <a href="mailto:cap-pao-bounces@lists.sempervigilans.org">cap-pao-bounces@lists.sempervigilans.org</a> [<a href="mailto:cap-pao-bounces@lists.sempervigilans.org">mailto:cap-pao-bounces@lists.sempervigilans.org</a>] <b>On Behalf Of </b>Cianciolo, Lt Col, Paul<br><b>Sent:</b> Saturday, June 28, 2014 9:05 AM<br><b>To:</b> CAP PAO Listserv<br><b>Subject:</b> Re: [PAO] Social Media Across Agencies<o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p><p>Thanks. Will I see you in Vegas?<o:p></o:p></p><p>Lt Col Paul Cianciolo<br>Sent from my Droid DNA<o:p></o:p></p><div><p class=MsoNormal>On Jun 28, 2014 8:29 AM, "Arthur Woodgate" <<a href="mailto:awoodgate@austin.rr.com">awoodgate@austin.rr.com</a>> wrote:<o:p></o:p></p><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Thanks, Paul. Very useful.</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Arthur ~</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>__________________________________</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>ARTHUR E. WOODGATE, Lt. Col., CAP</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Director of Public Affairs & Director of Organizational Excellence</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Southwest Region</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Civil Air Patrol - "Citizens Serving Communities"</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><a href="tel:512.432.0231" target="_blank">512.432.0231</a> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><a href="tel:512.547.6997" target="_blank">512.547.6997</a> <<< VoIP (secondary)</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><a href="tel:512.567.1935" target="_blank">512.567.1935</a> (cell - not always on)</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><a href="mailto:awoodgate@austin.rr.com" target="_blank">awoodgate@austin.rr.com</a></span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> <a href="mailto:cap-pao-bounces@lists.sempervigilans.org" target="_blank">cap-pao-bounces@lists.sempervigilans.org</a> [mailto:<a href="mailto:cap-pao-bounces@lists.sempervigilans.org" target="_blank">cap-pao-bounces@lists.sempervigilans.org</a>] <b>On Behalf Of </b>Cianciolo, Lt Col, Paul<br><b>Sent:</b> Friday, June 27, 2014 1:47 PM<br><b>To:</b> CAP PAO Listserv<br><b>Subject:</b> [PAO] Social Media Across Agencies</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;margin-bottom:12.0pt'>PAOs & ICs,<o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;margin-bottom:12.0pt'>This attached 5 page document is worth taking a moment to read. It's an annex from<a href="http://www.fema.gov/media-library/assets/documents/34369" target="_blank"> FEMA's Standard Operating Procedures</a> for emergency support, and it addresses the use of social media and websites across different agencies to streamline working together under a common message -- something CAP inherently lacks. Reading through and understanding this will help us grow as an organization. There's a good analysis from Hurricane Sandy too. <br><br>This document came up during a discussion this week with the social media and content managers across federal agencies in response to the inappropriate "help me, I'm poor" tweet that came from FAFSA. You may have seen it in the news ...<o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;margin-bottom:12.0pt'><b>When you read through this, think of it from two different viewpoints: 1. as CAP supporting another agency during an emergency like Hurricane Sandy; and 2. as a unit within CAP supporting NHQ. </b>Here's some takeaways I got from this.<o:p></o:p></p><ul type=disc><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo3'>Think before setting up a social media account for a specific mission and/or activity. It will probably hurting the overall communication effort.<o:p></o:p></li><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo3'>Use already established channels of communication.<o:p></o:p></li><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo3'>Cross-link other agencies and/or units content.<o:p></o:p></li><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo3'>Point back to the lead agencies and/or NHQ's social media accounts.<o:p></o:p></li><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo3'>Stay within agencies and/or the CAP unit's lanes when creating content for social media and websites.<o:p></o:p></li><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo3'>The preferred content on social media sites are updates that are easy to read and comprehend in an easily digestible format, preferably with actionable public safety information.<o:p></o:p></li></ul></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><i>This information came to be through my work at FAA, but I thought it as relevant and important enough to share here. It's also a good overview for ICs who may not understand what social media can do for a mission. </i><o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Paul<br clear=all><o:p></o:p></p><div><div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;margin-bottom:12.0pt'><br>v/r<br>--<br><b>PAUL S. CIANCIOLO, Lt Col, CAP<br>Public Affairs Officer<br>National Capital Wing</b><o:p></o:p></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Cell: <a href="tel:301-751-2011" target="_blank">301-751-2011</a><o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Work: <a href="tel:202-385-9599" target="_blank">202-385-9599</a> (@FAA)<o:p></o:p></p></div></div></div></div></div></div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><div class=MsoNormal align=center style='text-align:center'><span style='font-family:"Verdana","sans-serif"'><hr size=2 width="100%" align=center></span></div><p class=MsoNormal align=center style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-align:center'><b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'>Civil Air Patrol National Capital Wing<br></span></b><i><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'>"Citizens Serving Communities: Above and Beyond"</span></i><span style='font-family:"Verdana","sans-serif"'><br></span><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'><br><b>CFC Charity #26757<br></b><a href="http://www.NatCapWing.org" target="_blank"><b>www.NatCapWing.org</b></a></span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div><p class=MsoNormal style='margin-bottom:12.0pt'><br>_______________________________________________<br>Subscribed Email Address: <a href="mailto:pa@natcapwg.cap.gov">pa@natcapwg.cap.gov</a><br>CAP-PAO mailing list<br><a href="mailto:CAP-PAO@lists.sempervigilans.org">CAP-PAO@lists.sempervigilans.org</a><br><a href="http://lists.sempervigilans.org/mailman/listinfo/cap-pao" target="_blank">http://lists.sempervigilans.org/mailman/listinfo/cap-pao</a><o:p></o:p></p></div><p class=MsoNormal><o:p> </o:p></p><div class=MsoNormal align=center style='text-align:center'><span style='font-family:"Verdana","sans-serif"'><hr size=2 width="100%" align=center></span></div><p class=MsoNormal align=center style='text-align:center'><b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'>Civil Air Patrol National Capital Wing<br></span></b><i><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'>"Citizens Serving Communities: Above and Beyond"</span></i><span style='font-family:"Verdana","sans-serif"'><br></span><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'><br><b>CFC Charity #26757<br></b><a href="http://www.NatCapWing.org" target="_blank"><b>www.NatCapWing.org</b></a></span><span style='font-family:"Verdana","sans-serif"'><o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>